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Entry/Exit

​Hotels will likely see an increase in demand for on-premises dining once travel resumes.  Please consider the following as you craft your specific reopening plans:
  • Provide a clear view from interior to exterior through entry doors or adjacent window, as well as sufficient circulation space, so passing customers avoid  collisions and stay 6’ apart.
  • Limit occupancy to support current social distancing requirements. Actively monitor capacity at all times and consider leveraging technology for real-time  capacity awareness.
  • Consider a dedicated entry and exit to completely segment arriving and departing diners.
  • When possible, install foot handles or alternative openers. Position wipes or touchless sanitizer dispensers before and after doors that must be touched.
  • Consider the use of technology which may signal diners their table or to-go order is ready, helping avoid crowded waiting areas.
  • If such technologies are used, consider establishing an additional check-in spot or “express lane” to separate walk-up, pick-up, and reservation traffic to  help avoid congestion.
hand sanitizer
  • Intentionally disrupt the restaurant entry path, establishing an overt queue and creating turns to slow arriving diners’ pace. This will help them notice  important signs, engage appropriately with staff, & provide reassurance that there is a “right” way to move through the restaurant —not just for them, but  for everyone.
  • Place entry signs where diners pause to ensure maximum comprehension. Graphically and with as few words as possible, remind guests of dining room  expectations (party size, fever-free, mask use, etc.).
  • Provide free face masks upon entry for any guest that may require them.
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  • Staying Power
    • New Model
  • Hotel Opening
    • General Principles >
      • Supplemental Principles
    • Zonal Guidance >
      • Pre-Arrival/Check-in
      • Restaurant Entry/Exit
      • Dining Room
      • Bars & Lounges
      • In Room Dining
      • Convenience & Sundry
      • Restrooms
    • General Guidance
  • Ordering
    • FSDO
    • American Hotel Register
  • Foodservice CEO
  • Resources
    • Culinary Equipment & Supplies
    • Packaging
    • Local sustainable & Well Being
  • Marketplace
  • PPE
  • Contact
  • Consumer Expectations