Hotels will likely see an increase in demand for on-premises dining once travel resumes. Please consider the following as you craft your specific reopening plans:
- When possible, install foot handles or alternative openers. Position wipes or touchless sanitizer dispensers before and after doors that must be touched.
- Provide free face masks upon entry for any guest that may require them.
- Ensure guests are aware of their dining options upon check-in. Provide disposable printed guidance or deliver via digital means. Encourage reservation- only dining, to avoid crowding and manage occupancy.
- Use technology for menu awareness, reservations, pre-ordering, and pickup to manage dine-in capacity limitations.
- As necessary, begin queuing outside the restaurant to meter entering diners and meet occupancy requirements. Promote availability of other options (in-room dining, pick-up,etc.) while guests wait.
- Provide clear separation between entry, waiting, and dining areas, maintaining 6’ between parties. Use signage to direct traffic, and decorative elements (plants, etc.) to define zones.
- As space allows, segment dine-in and takeout traffic to minimize congestion at narrow doorways.
- Provide directions to the correct door as far in advance as is practical, including providing instructions online.